Our Process

Our process: simple and stress-free

We know that websites and tech can feel overwhelming, especially when you're busy running a business. That's why we've designed a clear, simple process that keeps things moving forward without taking up your whole week.

Our goal is to get you online quickly with minimal hassle, but with enough care and communication so you always know what's happening next. No confusing jargon, no endless back-and-forth – just a straightforward journey from first contact to launch.

The 5-step journey

From first contact to launch and beyond, here's exactly what happens when you work with Northline Web Studio

1

Quick chat & choosing the right option

We start with a short phone call or email conversation to understand your business, your goals, and your current online situation. No pressure, just a friendly chat about what you need.

We'll recommend the best fit for you: Standard Build & Host, Fast Track Build & Host, or Build & Export, based on your timeline and budget.

You'll get a clear outline of costs, timelines, and what we'll need from you. Everything is transparent from the start.

2

Content & plan

Once you're happy to go ahead, we send over a simple checklist or form to help you gather what we need. Don't worry – we make this part easy.

You'll share your logo, some basic text about your services, photos if you have them, and any example websites you like the look of. This helps us understand your style preferences.

We'll also agree on the basic structure of your site – typically pages like Home, Services, About, Contact, and maybe an FAQ page.

3

Design & build

This is where the magic happens. We design and build your website using the structure and content we've agreed on. You don't need to touch any website builders or code – we handle absolutely everything.

For Standard builds, this stage normally takes up to 1–2 weeks. For Fast Track builds, we prioritise your project and aim to complete it in around 3–5 working days.

While we're working, we'll keep you updated and let you know when we're ready for the next step.

4

Review & refine

Once the first version is ready, we send you a private preview link so you can see your new website in action. Take your time to review it and click through all the pages.

You can request changes – things like text tweaks, image swaps, colour adjustments, or small layout changes. We'll go through your feedback and tidy everything up.

We keep working until you're happy and ready to approve the site for launch. No surprises, no rushing – you're in control of when it goes live.

5

Launch & support

For Build & Host clients: We connect your domain, make your site live, and keep it running smoothly. Your £39/month covers hosting, security, backups, and small text or image updates whenever you need them.

For Build & Export clients: We hand over the finished website – either as files or deployment details – so you can host it wherever you like. You're in full control from that point.

Either way, we stay available to help with questions. And if you're hosting with us, ongoing support is always included – just email or call Andy when you need something updated.

Package Comparison

Where each option fits in

All three packages follow the same basic 5-step process. The main differences are speed and who hosts the website at the end.

Most Popular

Standard Build & Host

£199 setup
£39 per month

Follows all 5 steps in the process

Typical launch in 1–2 weeks after content + payment

Northline hosts and maintains the site

Includes ongoing support and small updates

Perfect for

Businesses who want everything taken care of with no technical hassle

Priority

Fast Track Build & Host

£299 setup
£39 per month

Same 5 steps, but your project jumps the queue

Aim to launch in around 3–5 working days after content + payment

Northline hosts and maintains the site

Same ongoing support included

Perfect for

Urgent launches, new openings, rebrands, or when you need it live this week

You Host It

Build & Export

£349 one-off

No monthly fees

Same content and design steps (1–4)

Standard timeline: 1–2 weeks

At Step 5, we export and hand over the site

You host it wherever you like

Perfect for

Businesses with existing hosting, IT support, or who want full control

Not sure which option suits you? That's exactly what we'll help you figure out in the first chat. No commitment needed.

How We Work Together

Communication, changes and support

You won't be bombarded with jargon or endless emails. We keep things simple and make sure you always know what's happening.

Clear communication at every step

We guide you through each stage of the process and let you know what's happening next. No confusing technical language, no assumptions. If you don't understand something, that's on us to explain it better.

Simple revision process

After we send you the first draft, you'll have a chance to request changes – text tweaks, image swaps, colour adjustments, or small layout changes. We'll refine everything and get your final approval before launch.

Ongoing support (Build & Host)

With Build & Host packages, small text and image updates are included in your £39/month. Need to change your opening hours? Update a price? Swap a photo? Just email or call Andy.

+44 7785 502961 [email protected]

Clear handover (Build & Export)

For Build & Export clients, you'll get a clear handover with all the files and instructions you need to host the site wherever you like. Optional support and care plans can be discussed if you want help with updates later on.

You won't be left to figure things out alone

We've got you covered at every stage. Whether it's your first website or you're replacing an old one, we'll guide you through the process step by step. No stress, no confusion, no technical overwhelm.

Ready to start your website?

If you're a small business that needs a simple, professional website, this process is for you. Whether you choose Standard, Fast Track, or Export, the first step is exactly the same: just a quick chat or enquiry form.

Not sure which option you need? That's perfectly fine – that's exactly what the first conversation is for. We'll help you figure out the best fit based on your timeline, budget, and what you need the website to do.

1

Chat

2

Content

3

Build

4

Review

5

Launch

Or get in touch directly:

£199
From just
1-2 weeks
Standard launch
3-5 days
Fast Track launch